Shift Lead: Customer Experience & Store Operations

Walgreens; Buxton (ME); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Buxton, ME seeks an associate to open and close the store when management is absent, handling cash and ensuring the floor and stock room are ready for business. The role includes processing returns, refunds, and cash drops, while delivering a friendly, helpful customer experience.

The position emphasizes customer service, accurate pricing, inventory control, and orderly displays, with responsibilities spanning operations and communications within the team.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of management, including cash handling and ensuring readiness for the business day.
• Completes returns, voids, refunds, cash drops to the safe, and provides change at registers.
• Delivers a distinctive and delightful customer experience.
• Engages customers, answers questions, and resolves issues to ensure a positive experience.
• Manages store operations including inventory, pricing, displays, and housekeeping.

Skills

Leadership experience

Retail key holder

English proficiency

Job description

Walgreens in Buxton, ME seeks an associate to open and close the store when management is absent, handling cash and ensuring the floor and stock room are ready for business. The role includes processing returns, refunds, and cash drops, while delivering a friendly, helpful customer experience.

The position emphasizes customer service, accurate pricing, inventory control, and orderly displays, with responsibilities spanning operations and communications within the team.