Shift Lead: Retail Ops & Customer Experience

Walgreens; Brunswick (ME); On-site; USD 23,419 - 27,552; Full time

Job summary

Walgreens in Brunswick, ME is seeking team members to open and close the store in the absence of management, handle required cash operations, and ensure floors and stockrooms are ready for the business day.

Responsibilities include processing returns and refunds, maintaining inventory and displays, and delivering a distinctive customer experience with proactive service and attentiveness.

Qualifications

• One year of leadership or retail key holder experience.
• Fluent reading, writing and speaking English.

Responsibilities

• Open and close the store in the absence of management and handle cash.
• Complete product returns, order voids, refunds, cash drops and provide change.
• Model and deliver a distinctive and delightful customer experience.
• Engage customers, greet and assist with products and services to ensure a positive experience.
• Maintain inventory accuracy, pricing signage, and store cleanliness; support display changes.

Skills

Leadership experience

Customer service

Fluent English

Job description

Walgreens in Brunswick, ME is seeking team members to open and close the store in the absence of management, handle required cash operations, and ensure floors and stockrooms are ready for the business day.

Responsibilities include processing returns and refunds, maintaining inventory and displays, and delivering a distinctive customer experience with proactive service and attentiveness.