Shift Lead - Retail Operations & Customer Experience

Walgreens; Cornish (ME); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Cornish, ME is seeking team members to open and close the store in the absence of management, handle cash and deliveries, and ensure the floor and stock room are ready for the business day.

We value outstanding customer service, inventory accuracy, and compliant operations across pricing, returns, and displays, with a focus on welcoming customers and resolving questions to delight every guest.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including system start-ups and cash handling.
• Completes product returns, refunds, cash drops, and provides change at registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers, greets and assists with products and services, and resolves issues for a positive experience.
• Maintains store keys, supports inventory, pricing, and displays per policy.
• Supports pharmacy out window as requested and ensures compliance with local laws.

Skills

Leadership

Customer service

Retail experience

English fluency

Tools

Cash register operations

Store systems

Job description

Walgreens in Cornish, ME is seeking team members to open and close the store in the absence of management, handle cash and deliveries, and ensure the floor and stock room are ready for the business day.

We value outstanding customer service, inventory accuracy, and compliant operations across pricing, returns, and displays, with a focus on welcoming customers and resolving questions to delight every guest.