Shift Lead: Customer Experience & Store Ops

Walgreens; Camden (ME); On-site; USD 23,419 - 27,552; Full time

Job summary

Walgreens in Camden, ME is seeking a store team member to open and close the store when management is absent, manage cash and sales records, and provide exceptional customer service. You will assist customers, handle returns and refunds, and help maintain store standards.

The role emphasizes accurate cash handling, inventory awareness, and collaboration with the team to ensure a smooth daily operation and a welcoming store environment.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, order voids, refunds, cash drops to the safe, and provides change to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers by greeting and assisting with products and services; resolves issues to ensure a positive experience.

Skills

Leadership

Retail experience

English proficiency

Job description

Walgreens in Camden, ME is seeking a store team member to open and close the store when management is absent, manage cash and sales records, and provide exceptional customer service. You will assist customers, handle returns and refunds, and help maintain store standards.

The role emphasizes accurate cash handling, inventory awareness, and collaboration with the team to ensure a smooth daily operation and a welcoming store environment.