Shift Lead: Open/Close, Cash & Customer Experience

Walgreens Co.; San Mateo (CA); Presencial; USD 28.000 - 35.000; Jornada completa

Descripción de la vacante

Walgreens Co. in San Mateo, CA is seeking a customer-focused team member to open/close the store in the absence of management and handle essential cash procedures. You will engage customers, resolve issues, and uphold Walgreens service standards across sales floors and backrooms.

Responsibilities include assisting with inventory, displays, pricing, and orderly store maintenance, while supporting smooth daily operations and a positive customer experience.

Formación

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsabilidades

• Opens and closes the store in the absence of store management, including system start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change to registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients by greeting them and offering assistance with products and services.
• Represents customer service best practices to team members to ensure a premium experience.
• Holds store keys to open/close without management when needed.
• Assists with inventory tasks, vendor deliveries, pricing, and backroom organization.
• Maintains accurate transaction records and supports cash handling and reconciliation.

Conocimientos

Leadership experience

English fluency

Inventory control

Educación

PTCB certification or pharmacy license

Descripción del empleo

Walgreens Co. in San Mateo, CA is seeking a customer-focused team member to open/close the store in the absence of management and handle essential cash procedures. You will engage customers, resolve issues, and uphold Walgreens service standards across sales floors and backrooms.

Responsibilities include assisting with inventory, displays, pricing, and orderly store maintenance, while supporting smooth daily operations and a positive customer experience.