Shift Lead: Elevate Customer Experience & Store Ops

Walgreens Co.; Hesperia (CA); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens Co. in California is seeking a team member to open and close the store in management’s absence, handle cash, and prepare the floor and stock room for business hours. The role also supports vendor deliveries and backdoor access.

You will engage customers, process returns and refunds, maintain inventory and pricing, help with displays and maintenance, and ensure a welcoming, compliant store environment.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent English reading/writing/speaking.

Responsibilities

• Open and close the store in the absence of management, including cash handling and ensuring readiness of floor and stock room.
• Complete product returns, order voids, refunds, and cash drops to the safe; provide change as requested.
• Engage customers and patients, greet them, and assist with products and services to ensure a positive experience.
• Assist with vendor deliveries and backdoor access; oversee inventory and price changes as directed.
• Maintain accurate inventory counts, pricing signage, and compliance with policies; conduct bag checks.
• Assist with exterior and interior maintenance and support pharmacy out window as needed.
• Follow state/local laws regarding regulated products and uphold equal opportunity policies.

Skills

Leadership experience

Education

PTCB certification or pharmacy license

Job description

Walgreens Co. in California is seeking a team member to open and close the store in management’s absence, handle cash, and prepare the floor and stock room for business hours. The role also supports vendor deliveries and backdoor access.

You will engage customers, process returns and refunds, maintain inventory and pricing, help with displays and maintenance, and ensure a welcoming, compliant store environment.