Shift Lead: Store Ops, Cash & Customer Experience

Walgreens Co.; Brighton (MI); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. is seeking a capable team member to open and close the store in the absence of management, handle cash, and ensure floor and stock room readiness for the business day. You will manage returns, refunds, cash drops, and provide change to registers while upholding Walgreens service standards.

The role emphasizes delivering a distinctive customer experience and supporting store operations, pricing tasks, and proper inventory practices in a fast-paced retail environment.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of store management, handling cash and start-ups.
• Manage returns, refunds, cash drops to the safe, and provide change to registers.
• Maintain store cleanliness and prepare back room for deliveries and daily operations.
• Register and track sales, address scanning errors, price verifications, and voids.

Skills

Leadership experience

Customer service

English proficiency

Job description

Walgreens Co. is seeking a capable team member to open and close the store in the absence of management, handle cash, and ensure floor and stock room readiness for the business day. You will manage returns, refunds, cash drops, and provide change to registers while upholding Walgreens service standards.

The role emphasizes delivering a distinctive customer experience and supporting store operations, pricing tasks, and proper inventory practices in a fast-paced retail environment.