Shift Lead Manager — Guest Experience & Profitability

Little Caesars | PFLC, LLC; North Augusta (SC); On-site; USD 36,000 - 48,000; Full time

Job summary

Little Caesars | PFLC, LLC is seeking an Assistant Manager to oversee shift operations, guest experience, and profitability. You will supervise restaurant colleagues, assign tasks, train staff, and ensure adherence to brand standards.

You will support opening/closing duties, promote in-store promotions, and resolve guest issues to maintain satisfaction and quality. The role emphasizes safety, cost control, and teamwork, with direction from the Restaurant Manager and opportunities for

Qualifications

• Experience supervising restaurant shift teams and directing colleagues.
• Ability to train and coach staff during peak hours.
• Knowledge of food safety and cash handling procedures.
• Strong guest service and problem-solving skills.

Responsibilities

• Lead team members on shifts, assign tasks, provide feedback and training.
• Utilize the huddle board to position the team and communicate goals.
• Ensure compliance with labor laws, safety procedures and cash handling.
• Open/close duties and supervise security and loss-prevention measures.
• Deliver great guest service, resolve complaints, and drive sales on shift.
• Manage line operations, uphold product quality, and work the line as needed.
• Promote promotions and maintain food safety and waste control.
• Complete required e-learning and supervise colleagues of varying ages.

Skills

Guest service

Team leadership

Training & coaching

Cash handling

Food safety

Job description

Little Caesars | PFLC, LLC is seeking an Assistant Manager to oversee shift operations, guest experience, and profitability. You will supervise restaurant colleagues, assign tasks, train staff, and ensure adherence to brand standards.

You will support opening/closing duties, promote in-store promotions, and resolve guest issues to maintain satisfaction and quality. The role emphasizes safety, cost control, and teamwork, with direction from the Restaurant Manager and opportunities for