Shift Lead: Guest Experience & Store Operations

Little Caesars | PFLC, LLC; Moncks Corner (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Little Caesars | PFLC, LLC is seeking an Assistant Manager to oversee daily shift operations, guest experience, and sales performance. You will supervise restaurant team members, train new colleagues, and ensure brand standards are met during your shift.

In this role you will manage opening and closing procedures, support food safety requirements, control costs and cash handling, and resolve guest concerns to drive profitability and satisfaction.

Qualifications

• Lead shifts, assign tasks, provide feedback and training.
• Ensure guest service standards and resolve complaints promptly.
• Control food costs, labor, waste, and cash on the shift.
• Count drawers and follow daily cash handling procedures.

Responsibilities

• Supervise restaurant colleagues on shifts to meet responsibilities and brand standards.
• Open/close duties and lead team members for smooth shift transitions.
• Promote sales on the shift through suggestive selling and promotions.
• Enforce food safety requirements and practice.
• Ensure customer satisfaction and profitability during the shift.

Skills

Team leadership

Customer service

Food safety

Cash handling

Shift operations

Job description

Little Caesars | PFLC, LLC is seeking an Assistant Manager to oversee daily shift operations, guest experience, and sales performance. You will supervise restaurant team members, train new colleagues, and ensure brand standards are met during your shift.

In this role you will manage opening and closing procedures, support food safety requirements, control costs and cash handling, and resolve guest concerns to drive profitability and satisfaction.