Shift Leader: Guest Experience & Operations Coach

Little Caesars | PFLC, LLC; Chattanooga (TN); On-site; USD 25,000 - 32,000; Full time

Job summary

Little Caesars | PFLC, LLC is seeking a Shift Leader to oversee store operations during your shift, ensure guest satisfaction, and drive sales while upholding brand standards.

You will lead team members on shifts, assign tasks, train staff, manage opening/closing duties, handle guest concerns, maintain food safety, and ensure accurate cash handling. Strong communication and ability to perform in a fast-paced environment are essential.

Responsibilities

• Lead team on shifts, assign tasks, provide feedback and training
• Utilize huddle board and follow appropriate policies
• Ensure security and cash handling procedures
• Open/close duties management
• Deliver great guest service and resolve guest concerns
• Lead line and uphold product quality standards
• Promote sales through store promotions and suggestive selling
• Maintain food safety and control costs, waste, and cash on shift

Job description

Little Caesars | PFLC, LLC is seeking a Shift Leader to oversee store operations during your shift, ensure guest satisfaction, and drive sales while upholding brand standards.

You will lead team members on shifts, assign tasks, train staff, manage opening/closing duties, handle guest concerns, maintain food safety, and ensure accurate cash handling. Strong communication and ability to perform in a fast-paced environment are essential.