Shift Lead - Leadership Path to Store AGM

America's Pizza Company, LLC; Florida; On-site; USD 32,000 - 42,000; Full time

Job summary

America's Pizza Company, LLC is seeking a Shift Lead to assist the Restaurant General Manager in overseeing daily restaurant operations and ensuring top-quality product and customer service during assigned shifts.

The role focuses on supervising staff, maintaining standards, training teammates, and supporting opening/closing duties in a fast-paced dining environment. This position is ideal for someone with prior team-lead experience and a commitment to a positive, high-performance team culture.

Qualifications

• Must be at least 18 years of age.
• At least 6 months experience in a restaurant, hospitality or retail environment, preferably with team lead experience.

Responsibilities

• Support the Restaurant General Manager with the responsibility and management of all associates during assigned shifts.
• Ensure food, beverage and service quality meet or exceed standards.
• Monitor all service equipment.
• Perform closing and/or opening duties.
• Train and motivate fellow associates.
• Anticipate customer needs and address customer concerns.
• Assist with deposits, labor scheduling and product projections and financials for the store with manager approval.
• Ensure a safe working and customer experience environment.
• Ensure compliance with all company policies.
• Contribute to a positive team environment through attitude and example.
• Other duties as needed.

Skills

Sound judgment and decision making

Leadership with respect and integrity

Detail-oriented and organized

Interpersonal and communication skills

High performance and accountability

Motivate and empower a team

Self-driven and flexible

Microsoft Office Suite proficiency

Tools

Microsoft Office Suite

Job description

America's Pizza Company, LLC is seeking a Shift Lead to assist the Restaurant General Manager in overseeing daily restaurant operations and ensuring top-quality product and customer service during assigned shifts.

The role focuses on supervising staff, maintaining standards, training teammates, and supporting opening/closing duties in a fast-paced dining environment. This position is ideal for someone with prior team-lead experience and a commitment to a positive, high-performance team culture.