Shift Lead: Lead Team, Elevate Service, Path to AGM

Pizza Hut; Kermit (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Pizza Hut in Texas seeks a Shift Lead to support the Restaurant General Manager during assigned shifts, ensuring excellence in product quality and customer service and overall supervision. You will help lead associates, monitor service quality, and handle opening/closing duties as part of daily operations.

This developmental role provides hands-on leadership experience and the opportunity to advance to Store Assistant General Manager as you develop supervision and operational skills.

Qualifications

• Must be at least 18 years old.
• Minimum of six (6) months experience in a restaurant, hospitality or retail environment, preferably with "team lead" experience.

Responsibilities

• Support the Restaurant General Manager with the responsibility and management of all associates during assigned shifts.
• Ensure food, beverage and service quality meet or exceed standards.
• Monitor all service equipment.
• Perform opening and/or closing duties.
• Train and motivate fellow associates.
• Assist with labor scheduling and product projections and financials for the store with manager approval.
• Ensure a safe working and customer experience environment.
• Ensure compliance with all company policies.
• Contribute to a positive team environment through attitude and example.

Skills

Team leadership

Customer service

Communication

Detail orientation

Job description

Pizza Hut in Texas seeks a Shift Lead to support the Restaurant General Manager during assigned shifts, ensuring excellence in product quality and customer service and overall supervision. You will help lead associates, monitor service quality, and handle opening/closing duties as part of daily operations.

This developmental role provides hands-on leadership experience and the opportunity to advance to Store Assistant General Manager as you develop supervision and operational skills.