Shift Lead: Leadership, Service Excellence & Growth Path

America's Pizza Company, LLC; Boca Raton (FL); On-site; USD 21,000 - 26,000; Full time

Job summary

America's Pizza Company, LLC is seeking a Shift Lead in Boca Raton, FL to support the Restaurant General Manager and oversee shift operations. You will help maintain product quality and customer service, supervise staff, and ensure a safe, compliant, and efficient work environment.

This role emphasizes leadership, teamwork, and accountability, with responsibilities including scheduling support, opening/closing duties, and motivating the team to deliver exceptional guest experiences.

Qualifications

• Must be at least 18 years old.
• At least 6 months experience in a restaurant, hospitality or retail environment, preferably with team lead experience.

Responsibilities

• Assist in managing associates during assigned shifts.
• Ensure food, beverage and service quality meet standards.
• Monitor service equipment and perform opening/closing duties.
• Train and motivate fellow associates and address customer concerns.
• Assist with labor scheduling, product projections and store finances under manager guidance.
• Maintain a safe working and customer experience environment.
• Comply with all company policies and contribute to a positive team culture.

Skills

Microsoft Office Suite proficiency

Job description

America's Pizza Company, LLC is seeking a Shift Lead in Boca Raton, FL to support the Restaurant General Manager and oversee shift operations. You will help maintain product quality and customer service, supervise staff, and ensure a safe, compliant, and efficient work environment.

This role emphasizes leadership, teamwork, and accountability, with responsibilities including scheduling support, opening/closing duties, and motivating the team to deliver exceptional guest experiences.