Shift Lead — Elevate Service & Team Performance

America's Pizza Company, LLC; Okeechobee (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

America's Pizza Company, LLC is seeking a Shift Lead to support the Restaurant General Manager and Store Assistant General Manager across shifts. You will help supervise staff, ensure top product quality and customer service, and help manage daily operations.

The role requires strong leadership, communication and a team-oriented mindset. You will participate in opening/closing duties, training, and promoting a positive work environment while upholding company policies and standards.

Qualifications

• Requires at least 6 months experience in restaurant, hospitality or retail

Responsibilities

• Support GM and Store AGM during shifts
• Ensure food, beverage and service quality meets standards
• Monitor service equipment
• Perform opening/closing duties
• Train and motivate associates
• Anticipate and address customer needs
• Assist with labor scheduling, deposits and store financials with manager approval
• Maintain a safe work and customer environment
• Adhere to company policies
• Contribute to a positive team environment

Skills

Leadership

Team motivation

Customer service

Communication

Attention to detail

Microsoft Office

Tools

Microsoft Office Suite

Job description

America's Pizza Company, LLC is seeking a Shift Lead to support the Restaurant General Manager and Store Assistant General Manager across shifts. You will help supervise staff, ensure top product quality and customer service, and help manage daily operations.

The role requires strong leadership, communication and a team-oriented mindset. You will participate in opening/closing duties, training, and promoting a positive work environment while upholding company policies and standards.