Shift Lead: Inspire the Crew & Deliver Mind-Blowing Service

Dutch Bros Coffee; Camp Verde (AZ); Hybrid; USD 19,000 - 33,000; Full time

Benefits offered by this job

Free Dutch Bros swag

Free coffee per Employee Drink Policy

Paid volunteer hours

Employee Assistance Program

Access to Financial Wellness Platform

401(k) eligibility after 1 year of em-

Education Benefit Program after 1 year

Job summary

Dutch Bros Coffee is looking for a Shift Lead to uphold the brand's vision, culture, and core values on every shift. You will lead the team, communicate feedback to leadership, and handle the tougher work so the rest of the crew can focus on delivering a mind-blowing experience.

The role requires at least 32 hours per week with a flexible schedule, including mornings, evenings, and weekends. You will train new Broistas and manage shift operations, inventory, and quality checks while

Qualifications

• 6 months of Broista experience preferred.
• No disciplinary action for the past 90 days; flowcheck score 90% or higher.
• Food Handler Permit/Certification required by applicable regulations.
• Ability to complete mandatory certifications and training per company standards.
• Availability to work a minimum of 32 hours per week with a flexible schedule.

Responsibilities

• Lead the experience for every Broista on shift and ensure a mind-blowing customer experience.
• Model and teach drink and operational fundamentals and train new Broistas.
• Prepare the shift by covering all aspects of the shift, inventory, and cleanliness.
• Coordinate with Shop Manager and Shop Leads and attend required meetings.
• Ensure shift readiness for specials, promotions, and quality standards.

Skills

Broista experience

Reliability

Customer focus

Education

Food Handler Permit/Certification

Job description

Dutch Bros Coffee is looking for a Shift Lead to uphold the brand's vision, culture, and core values on every shift. You will lead the team, communicate feedback to leadership, and handle the tougher work so the rest of the crew can focus on delivering a mind-blowing experience.

The role requires at least 32 hours per week with a flexible schedule, including mornings, evenings, and weekends. You will train new Broistas and manage shift operations, inventory, and quality checks while