Shift Lead: Lead a Dynamic Coffee Crew with Flexible Schedule

Dutch Bros Coffee; United States; On-site; USD 17,000 - 23,000; Full time

Benefits offered by this job

Free Dutch Bros swag

Free coffee per Employee Drink Policy

Paid volunteer hours

Employee Assistance Program

401(k) eligibility after 1 year of em­

Education Benefit Program after 1 year

Employer-paid medical, dental, and vis

Job summary

Dutch Bros Coffee in the United States is hiring a Shift Lead to uphold our culture on every shift. You will be a servant leader, help supervise a team of Broistas, and ensure smooth operations during busy periods.

Responsibilities include leading the shift, managing inventory, training new Broistas, and communicating feedback to leadership. Availability for 32+ hours/week, flexible schedule, and adherence to training standards are required.

Qualifications

• 6 months of Broista experience at Dutch Bros preferred.
• No disciplinary action for the past 90 days, required.
• Prerequisite to employment is to obtain and maintain a Food Handler Permit/Certification as required based on state/local regulations
• Ability to complete, pass and maintain mandatory certificates, training, and knowledge tests under the Dutch Bros required standards

Responsibilities

• Lead the experience for every Broista on shift that ensures a mind-blowing experience for every customer.
• Manage the shift - ensure Broistas are prepared for specials or promotions and have the right energy and attitude for the customer
• Train new Broistas operationally and culturally while providing a fun-loving, mind-blowing environment
• Set Broistas up for success by covering all aspects of the Manifesto during training
• Aid your Shop Manager and Shop Lead in shop inventory management, support, and other delegated duties

Skills

Team leadership

Customer service

Communication

Education

Food Handler Permit/Certification

Job description

Dutch Bros Coffee in the United States is hiring a Shift Lead to uphold our culture on every shift. You will be a servant leader, help supervise a team of Broistas, and ensure smooth operations during busy periods.

Responsibilities include leading the shift, managing inventory, training new Broistas, and communicating feedback to leadership. Availability for 32+ hours/week, flexible schedule, and adherence to training standards are required.