Shift Lead: Inspire Teams, Elevate Experience

Dunkin' Donuts; Haltom City (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Quality Brand Group LLC, a Dunkin' franchisee, seeks a Shift Leader to manage shift operations, lead crew, and ensure guest satisfaction. Responsibility includes coaching, assigning duties, and maintaining safety and quality standards across the shift.

The role emphasizes teamwork, adherence to brand guidelines, and delivering a memorable guest experience through efficient service and clean, safe operations.

Qualifications

• Fluent English reading and speaking.
• Basic math and writing skills required.
• Restaurant, retail or supervisory experience preferred.

Responsibilities

• Manage shift operations and guest experience.

Skills

Fluent English

Math skills

Writing skills

Supervisory experience

Guest focus

Results oriented

Problem solving

Team leadership

Physical ability

Job description

Quality Brand Group LLC, a Dunkin' franchisee, seeks a Shift Leader to manage shift operations, lead crew, and ensure guest satisfaction. Responsibility includes coaching, assigning duties, and maintaining safety and quality standards across the shift.

The role emphasizes teamwork, adherence to brand guidelines, and delivering a memorable guest experience through efficient service and clean, safe operations.