Shift Lead — Guests, Team Growth & Operations

Long John Silver's; Tyler (AL); On-site; USD 36,000 - 48,000; Full time

Job summary

Long John Silver's is seeking a Shift Manager to run shifts, lead team members, and support the restaurant management team. The role focuses on guest satisfaction, team development, and driving sales and profits in a fast-paced environment.

The Shift Manager is expected to address guest inquiries, engage positively with guests, ensure adequate staffing, maintain safety and cleanliness, uphold food safety standards, and handle forecasting, scheduling, inventory, and reporting duties.

Qualifications

• High school diploma or equivalent is required.
• Minimum three months experience as a team member.

Responsibilities

• Address and resolve guest inquiries and concerns in a timely manner.
• Take responsibility for positive engagement with guests.
• Ensure staffing levels meet guest service requirements.
• Maintain a safe, comfortable environment for guests and team members; keep the restaurant clean and equipment in good working order.
• Ensure ingredients and menu items are properly sorted, handled, prepared, and presented with food safety in mind.
• Forecast sales, create schedules, order and track inventory, and complete weekly and business period reports.

Education

High school diploma or equivalent

Job description

Long John Silver's is seeking a Shift Manager to run shifts, lead team members, and support the restaurant management team. The role focuses on guest satisfaction, team development, and driving sales and profits in a fast-paced environment.

The Shift Manager is expected to address guest inquiries, engage positively with guests, ensure adequate staffing, maintain safety and cleanliness, uphold food safety standards, and handle forecasting, scheduling, inventory, and reporting duties.