Shift Manager: Guest Experience & Team Growth

Long John Silver's; Rochester (CA); On-site; USD 42,000 - 60,000; Full time

Job summary

Long John Silver's is seeking a Shift Manager to run shifts, lead team members, and support restaurant management. The role focuses on guest satisfaction, developing staff, and driving sales and profits within a fast-food environment.

The successful candidate will address guest inquiries, engage positively with guests, manage staffing levels, maintain safety and cleanliness, ensure proper food handling, and forecast sales while creating schedules and tracking inventory.

Qualifications

• Ability to read and interpret safety rules, operating instructions, and procedure manuals.
• Experience leading shifts and frontline team.
• Forecast sales and create schedules.

Responsibilities

• Lead shifts, supervise team members and support restaurant management.
• Address and resolve guest inquiries in a timely manner.
• Ensure staffing levels meet guest service requirements.
• Maintain a safe, clean, and welcoming environment for guests and staff.
• Ensure proper handling and presentation of food items with food safety in mind.

Skills

Guest service

Team leadership

Staffing & scheduling

Food safety

Inventory management

Education

High school diploma or equivalent

Job description

Long John Silver's is seeking a Shift Manager to run shifts, lead team members, and support restaurant management. The role focuses on guest satisfaction, developing staff, and driving sales and profits within a fast-food environment.

The successful candidate will address guest inquiries, engage positively with guests, manage staffing levels, maintain safety and cleanliness, ensure proper food handling, and forecast sales while creating schedules and tracking inventory.