Shift Supervisor: Lead Guests, Team & Operations

Long John Silver's; Mount Pleasant (AL); On-site; USD 28,000 - 38,000; Full time

Job summary

Long John Silver's is seeking a Shift Manager to run shifts, lead team members, and support the restaurant management team. The shift manager shares accountability with the restaurant management team for all restaurant operations focusing on satisfying guests, developing team members, and growing sales and profits.

The successful Shift Manager is able to address guest inquiries, ensure staffing levels, maintain a safe environment, and oversee food safety, inventory, and reporting duties.

Qualifications

• High school diploma or equivalent.
• Minimum three (3) months experience as team member.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Responsibilities

• Address and resolve guest inquiries and concerns in a timely manner.
• Take responsibility for positive engagement with guests.
• Ensure staffing levels meet guest service requirements.
• Maintain a safe, comfortable environment for our guests and team members. Ensure the restaurant is clean and equipment is in good working condition at all times.
• Ensure that ingredients and menu items are properly sorted, handled, prepared, and presented with great care and concern for food safety.
• Forecast sales, create schedules, order and track inventory, and complete weekly and business period reports.

Skills

Guest service

Team leadership

Education

High school diploma or equivalent

Job description

Long John Silver's is seeking a Shift Manager to run shifts, lead team members, and support the restaurant management team. The shift manager shares accountability with the restaurant management team for all restaurant operations focusing on satisfying guests, developing team members, and growing sales and profits.

The successful Shift Manager is able to address guest inquiries, ensure staffing levels, maintain a safe environment, and oversee food safety, inventory, and reporting duties.