Shift Manager: Lead Guests, Grow the Team & Sales

Long John Silver's; Marshall (AK); On-site; USD 42,000 - 66,000; Full time

Job summary

Long John Silver's is seeking a Shift Manager to run shifts, lead team members, and support the restaurant management team. The shift manager shares accountability for operations with the restaurant leadership, focusing on guest satisfaction, team development, and driving sales and profits.

Responsibilities include addressing guest inquiries, maintaining safety and cleanliness, ensuring proper food handling, scheduling, inventory, and reporting.

Qualifications

• High school diploma or equivalent.

Responsibilities

• Address and resolve guest inquiries and concerns in a timely manner.
• Take responsibility for positive engagement with guests.
• Ensure staffing levels meet guest service requirements.
• Maintain a safe, comfortable environment for guests and team members; keep restaurant clean and equipment in good working condition.
• Ensure ingredients and menu items are properly handled and presented with food safety in mind.
• Forecast sales, create staff schedules, order and track inventory, and complete weekly and period reports.

Skills

Team leadership

Guest service

Scheduling

Inventory management

Food safety

Communication

Education

High school diploma or equivalent

Job description

Long John Silver's is seeking a Shift Manager to run shifts, lead team members, and support the restaurant management team. The shift manager shares accountability for operations with the restaurant leadership, focusing on guest satisfaction, team development, and driving sales and profits.

Responsibilities include addressing guest inquiries, maintaining safety and cleanliness, ensuring proper food handling, scheduling, inventory, and reporting.