Shift Lead — Guest Experience & Food Service

Applegreen Travel Plazas; Lodi (NJ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Flexible Schedules

Paid Time Off

401(k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Meal Discount

Pet Insurance

Employee Referral Bonus

Job summary

Applegreen USA Welcome Centers Central Services is seeking a Shift Supervisor in New Jersey to lead on-shift staff, ensure exceptional customer service, and uphold brand standards. You will train new team members, monitor cash handling, and maintain food safety and operational procedures.

The role requires strong communication, flexibility for days/nights/weekends, and a hands-on approach to daily operations in a fast-paced travel plaza environment.

Qualifications

• Cash handling and customer service experience required.
• Shift supervisor or leadership experience preferred.
• Ability to interact with the public in a friendly, enthusiastic manner.

Responsibilities

• Lead the activities of team members on shift.
• Provide friendly customer service and resolve complaints.
• Complete opening, daily and closing procedures and checklists.

Skills

Cash handling

Customer service

Leadership

Job description

Applegreen USA Welcome Centers Central Services is seeking a Shift Supervisor in New Jersey to lead on-shift staff, ensure exceptional customer service, and uphold brand standards. You will train new team members, monitor cash handling, and maintain food safety and operational procedures.

The role requires strong communication, flexibility for days/nights/weekends, and a hands-on approach to daily operations in a fast-paced travel plaza environment.