Shift Lead & Guest Experience Coach

Dunkin' - Reedsburg; Reedsburg (WI); On-site; USD 38,000 - 52,000; Full time

Job summary

Dunkin' - Reedsburg is seeking an Assistant Manager to lead a fast-paced Dunkin'/Baskin-Robbins franchise team in Wisconsin. You will coach Crew Members, communicate shift priorities, and ensure guest satisfaction by delivering great product and service.

This role requires 18+ and the ability to manage operations during your shift with a focus on safety, accuracy, and brand standards. As Assistant Manager, you will drive sales, support training, and maintain a respectful team environment while

Qualifications

• Restaurant, retail, or supervisory experience.
• Math and writing skills required.
• Basic computer skills.

Responsibilities

• Coach Crew Members throughout shifts to execute brand standards and guest experience.
• Communicate shift priorities, goals and results with team members.
• Maintain brand standards, recipes, and systems; ensure safety and sanitation.

Skills

Supervisory experience

Math

Basic computer skills

Education

High School diploma or equivalent

Job description

Dunkin' - Reedsburg is seeking an Assistant Manager to lead a fast-paced Dunkin'/Baskin-Robbins franchise team in Wisconsin. You will coach Crew Members, communicate shift priorities, and ensure guest satisfaction by delivering great product and service.

This role requires 18+ and the ability to manage operations during your shift with a focus on safety, accuracy, and brand standards. As Assistant Manager, you will drive sales, support training, and maintain a respectful team environment while