Assistant Manager - Guest Experience Leader

Dunkin' - Waunakee; Waunakee (WI); On-site; USD 40,000 - 52,000; Full time

Job summary

Dunkin' - Waunakee is seeking an Assistant Manager to guide crew members, uphold brand standards, and deliver an exceptional guest experience in a fast-paced Dunkin'/Baskin-Robbins environment. You will coach team members, manage daily operations, and help drive sales while maintaining safety and cleanliness.

The role requires 18+ with supervisory experience, basic computer skills, and a high school diploma or equivalent.

Qualifications

• Restaurant, retail, or supervisory experience.
• Math and writing skills.
• Basic computer skills.
• High School diploma or equivalent.

Responsibilities

• Coach crew members throughout shifts to ensure standards are met.
• Maintain a safe, healthy work environment and follow sanitation guidelines.
• Drive profitability, sales goals and ensure brand standards are followed.
• Manage cash over/short during shifts and assist with shift priorities.

Skills

Restaurant supervision

Math skills

Writing skills

Basic computer skills

Education

High School diploma or equivalent

Job description

Dunkin' - Waunakee is seeking an Assistant Manager to guide crew members, uphold brand standards, and deliver an exceptional guest experience in a fast-paced Dunkin'/Baskin-Robbins environment. You will coach team members, manage daily operations, and help drive sales while maintaining safety and cleanliness.

The role requires 18+ with supervisory experience, basic computer skills, and a high school diploma or equivalent.