Assistant Manager - Fast-Paced, Guest-Experience Leader

Dunkin' - Reedsburg; Reedsburg (WI); On-site; USD 38,000 - 48,000; Full time

Job summary

Dunkin' - Reedsburg is looking for an Assistant Manager who will coach crew members, ensure brand standards, and deliver a top guest experience in a fast-paced Dunkin/Baskin Robbins environment. 18+ and ready to lead during shifts, training, and daily operations.

You will drive profitability, manage shift priorities, and help maintain safety and cleanliness while supporting a positive team culture and guest satisfaction goals.

Qualifications

• Restaurant, retail, or supervisory experience.
• Math and writing skills.
• Basic computer skills.
• High School diploma or equivalent.

Responsibilities

• Coach crew members throughout the shift to execute Dunkin'/Baskin standards and deliver a great guest experience.
• Communicate shift priorities, goals and results with team members.
• Provide coaching and feedback to crew members.
• Maintain Operational Excellence and a guest-first culture in the restaurant.
• Drive profitability and sales goals and ensure brand standards are met.
• Maintain a safe, secure, and healthy work environment by following safety guidelines.

Skills

Supervisory experience

Math skills

Writing skills

Basic computer skills

Education

High School diploma or equivalent

Job description

Dunkin' - Reedsburg is looking for an Assistant Manager who will coach crew members, ensure brand standards, and deliver a top guest experience in a fast-paced Dunkin/Baskin Robbins environment. 18+ and ready to lead during shifts, training, and daily operations.

You will drive profitability, manage shift priorities, and help maintain safety and cleanliness while supporting a positive team culture and guest satisfaction goals.