Assistant Manager - Guest Experience & Team Coach

Dunkin' - Sauk; Sauk City (WI); On-site; USD 36,000 - 48,000; Full time

Job summary

Dunkin' - Sauk City in Wisconsin is seeking an Assistant Manager to coach Crew Members and help run daily operations to deliver a great guest experience. The role supports a fast-paced environment and requires 18+ years old applicants who can lead by example and uphold brand standards.

As an Assistant Manager, you will drive profitability, supervise shifts, and ensure compliance with safety and sanitation guidelines while maintaining exceptional guest service and teamwork.

Qualifications

• Restaurant, retail, or supervisory experience required.
• Strong math and writing skills expected.
• Proficiency with basic computer applications.

Responsibilities

• Coach Crew Members throughout shifts to meet Dunkin/ Baskin operations and guest standards.
• Provide on-the-job training and feedback to crew members.
• Maintain safe, clean, and efficient restaurant operations.
• Assist in achieving sales goals and executing marketing initiatives.
• Resolve guest concerns and ensure a guest-first experience.

Skills

Restaurant/retail supervisory

Math and writing

Basic computer skills

Education

High School diploma or equivalent

Job description

Dunkin' - Sauk City in Wisconsin is seeking an Assistant Manager to coach Crew Members and help run daily operations to deliver a great guest experience. The role supports a fast-paced environment and requires 18+ years old applicants who can lead by example and uphold brand standards.

As an Assistant Manager, you will drive profitability, supervise shifts, and ensure compliance with safety and sanitation guidelines while maintaining exceptional guest service and teamwork.