Assistant Manager, Fast-Paced Brand Team Lead

Dunkin' - Reedsburg; Reedsburg (WI); On-site; USD 19,000 - 25,000; Full time

Job summary

Dunkin' - Reedsburg is seeking an Assistant Manager to coach Crew Members, uphold brand standards, and deliver a top-notch guest experience in a fast-paced Dunkin'/ Baskin-Robbins environment. This leadership role requires guiding the team through shift priorities, operations, and performance metrics.

As a key team member, you will train crew, manage shift execution, and help drive sales while maintaining a safe, clean dining environment in Wisconsin.

Qualifications

• Restaurant, retail, or supervisory experience.
• Math and writing skills.
• Basic computer skills.
• High School diploma or equivalent.

Responsibilities

• Work in a Team Environment
• Support a respectful team environment
• Communicate shift priorities, goals and results with team members
• Support the training of crew members as requested
• Provide coaching and feedback to crew members
• Maintain Operational Excellence
• Create and maintain a guest first culture in the restaurant
• Resolve guest issues
• Ensure Brand standards, recipes, and systems are executed
• Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws
• Drive Profitability
• Drive sales goals and results
• Execute restaurant standards and marketing initiatives
• Manage cash over/short during shift
• Ensure all products are prepared according to Brand standards

Skills

Supervisory experience

Math and writing skills

Basic computer skills

Education

High School diploma or equivalent

Job description

Dunkin' - Reedsburg is seeking an Assistant Manager to coach Crew Members, uphold brand standards, and deliver a top-notch guest experience in a fast-paced Dunkin'/ Baskin-Robbins environment. This leadership role requires guiding the team through shift priorities, operations, and performance metrics.

As a key team member, you will train crew, manage shift execution, and help drive sales while maintaining a safe, clean dining environment in Wisconsin.