Assistant Manager - Guest Experience Leader

Dunkin'; Wisconsin; On-site; USD 21,000 - 28,000; Full time

Job summary

Dunkin' in Wisconsin is hiring a motivated Assistant Manager to help run daily operations, coach crew members, and ensure a great guest experience. You will uphold brand standards, manage shift priorities, and support training in a fast-paced franchise environment.

You must be 18+, with restaurant or supervisory experience, strong math and communication skills, and basic computer knowledge. This role offers hands-on leadership and opportunities to drive sales and customer satisfaction.

Qualifications

• Experience in restaurant or retail supervision is preferred.
• Strong math and written communication abilities.
• Basic computer skills are required for daily tasks.

Responsibilities

• Work in a Team Environment
• Support a respectful team environment
• Communicate shift priorities, goals and results with team members
• Support the training of crew members as requested
• Provide coaching and feedback to crew members
• Maintain Operational Excellence
• Create and maintain a guest first culture in the restaurant
• Resolve guest issues
• Ensure Brand standards, recipes, and systems are executed
• Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws

Skills

Restaurant supervisory experience

Math and writing skills

Basic computer skills

Education

High School diploma or equivalent

Job description

Dunkin' in Wisconsin is hiring a motivated Assistant Manager to help run daily operations, coach crew members, and ensure a great guest experience. You will uphold brand standards, manage shift priorities, and support training in a fast-paced franchise environment.

You must be 18+, with restaurant or supervisory experience, strong math and communication skills, and basic computer knowledge. This role offers hands-on leadership and opportunities to drive sales and customer satisfaction.