Shift Lead & Guest Experience Champion

Harri; Orcutt (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay with leadership责任

Paid training and leadership develop

Flexible scheduling

Opportunities for growth within our J&

Family-owned culture

Employee meals and discounts

Job summary

Jack in the Box is seeking a Team Leader to be a hands-on role model who guides shifts, supports crew, and delivers great guest experiences. You will collaborate with management to keep operations smooth while fostering a respectful, inclusive workplace.

This position is ideal for someone ready to step into leadership, mentor others, and help create an environment where employees feel valued and guests feel welcomed.

Qualifications

• Fast food or customer service experience preferred.
• Natural leadership and a positive attitude.
• Strong communication and problem-solving abilities.
• Ability to lead by example in a fast-paced environment.

Responsibilities

• Lead and support crew members during assigned shifts
• Set the example for excellent guest service and teamwork
• Assist with opening and closing duties as assigned
• Ensure food quality, speed of service, and cleanliness standards are met
• Coach, train, and motivate team members on the floor
• Help resolve guest concerns professionally and respectfully
• Monitor food safety, sanitation, and cash-handling procedures
• Communicate effectively with managers and team members

Skills

Leadership

Communication

Problem-solving

Teamwork

Reliability

Job description

Jack in the Box is seeking a Team Leader to be a hands-on role model who guides shifts, supports crew, and delivers great guest experiences. You will collaborate with management to keep operations smooth while fostering a respectful, inclusive workplace.

This position is ideal for someone ready to step into leadership, mentor others, and help create an environment where employees feel valued and guests feel welcomed.