Shift Lead: Inspire Team & Guest Experience

Harri; Buellton (CA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Competitive pay

Paid training

Flexible scheduling

Growth opportunities

Family-owned culture

Employee meals and discounts

Job summary

Jack in the Box is seeking a hands-on Team Leader to guide shifts, support crew, and deliver outstanding guest experiences. You will work closely with management to keep operations smooth while fostering a positive, respectful, and inclusive workplace.

This role is ideal for someone ready to advance in leadership, mentor others, and help create an environment where employees feel valued and guests feel welcomed.

Qualifications

• Experience in fast food or customer service preferred.
• Strong leadership and a positive attitude.
• Excellent communication and problem-solving abilities.
• Ability to lead by example in a fast-paced environment.
• Dependability, professionalism, and integrity.
• Commitment to treating everyone with respect.

Responsibilities

• Lead and support crew members during assigned shifts.
• Set the example for guest service and teamwork.
• Assist with opening and closing duties as assigned.
• Ensure food quality, speed, and cleanliness standards.
• Coach, train, and motivate team members on the floor.
• Resolve guest concerns professionally and respectfully.
• Monitor food safety, sanitation, and cash-handling procedures.
• Communicate effectively with managers and team members.

Skills

Leadership

Communication

Problem-solving

Dependability

Integrity

Customer Service

Job description

Jack in the Box is seeking a hands-on Team Leader to guide shifts, support crew, and deliver outstanding guest experiences. You will work closely with management to keep operations smooth while fostering a positive, respectful, and inclusive workplace.

This role is ideal for someone ready to advance in leadership, mentor others, and help create an environment where employees feel valued and guests feel welcomed.