Shift Lead — Guest Experience & Growth Opportunities

Harri; Carson (CA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Paid training

Flexible scheduling

Growth opportunities

Family-owned culture

Employee meals

Job summary

Jack in the Box is seeking a Team Leader to guide shift operations and support crew members. You will model hands-on leadership, foster a respectful and inclusive workplace, and collaborate with management to maintain smooth operations.

This role is ideal for someone ready to mentor others, drive guest satisfaction, and help create an environment where employees feel valued and guests feel welcomed.

Qualifications

• Previous experience in fast food or customer service preferred.
• Natural leadership skills and a positive attitude.
• Strong communication and problem-solving abilities.
• Ability to lead by example in a fast-paced environment.
• Dependability, professionalism, and integrity.
• Commitment to treating everyone with respect.

Responsibilities

• Lead and support crew members during assigned shifts.
• Set the example for excellent guest service and teamwork.
• Assist with opening and closing duties as assigned.
• Ensure food quality, speed of service, and cleanliness standards are met.
• Coach, train, and motivate team members on the floor.
• Help resolve guest concerns professionally and respectfully.
• Monitor food safety, sanitation, and cash-handling procedures.
• Communicate effectively with managers and team members.

Skills

Leadership

Customer service

Communication

Problem-solving

Team motivation

Job description

Jack in the Box is seeking a Team Leader to guide shift operations and support crew members. You will model hands-on leadership, foster a respectful and inclusive workplace, and collaborate with management to maintain smooth operations.

This role is ideal for someone ready to mentor others, drive guest satisfaction, and help create an environment where employees feel valued and guests feel welcomed.