Shift Lead & Guest Experience Champion

Harri; Clovis (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

Leadership training

Flexible scheduling

Growth opportunities

Family-owned culture

Employee meals

Job summary

Jack in the Box in Clovis, CA is seeking a hands-on Team Leader to guide shift operations, mentor crew, and ensure guests have great experiences. This role emphasizes leading by example, maintaining standards, and fostering a respectful, inclusive workplace.

You’ll work closely with management to keep opening and closing routines smooth, coach staff, and handle guest concerns professionally while upholding food quality and safety.

Qualifications

• Experience in fast food or customer service preferred.
• Strong leadership and positive attitude.
• Excellent written and verbal communication; problem-solving skills.
• Ability to lead by example in a fast-paced setting.
• Dependability, professionalism and integrity.
• Commitment to treating everyone with respect.

Responsibilities

• Lead and support crew during shifts.
• Set example for guest service and teamwork.
• Assist with opening and closing duties.
• Ensure food quality, speed, and cleanliness.
• Coach, train, and motivate team on the floor.
• Handle guest concerns professionally and respectfully.
• Monitor food safety, sanitation, and cash handling.
• Communicate effectively with managers and teammates.

Skills

Leadership

Communication

Problem-solving

Customer service

Dependability

Job description

Jack in the Box in Clovis, CA is seeking a hands-on Team Leader to guide shift operations, mentor crew, and ensure guests have great experiences. This role emphasizes leading by example, maintaining standards, and fostering a respectful, inclusive workplace.

You’ll work closely with management to keep opening and closing routines smooth, coach staff, and handle guest concerns professionally while upholding food quality and safety.