Shift Lead & Guest Experience Champion

J000233 JIB EBS Foods; Los Angeles (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Employee meals and discounts

Job summary

Jack in the Box is seeking a Team Leader in Los Angeles to actively lead the shift, support crew members, and deliver outstanding guest experiences. You will work closely with management to keep operations smooth while fostering a respectful, inclusive workplace.

This position is ideal for someone ready to mentor others, take the next step in leadership, and help create an environment where employees feel valued and guests feel welcomed.

Qualifications

• Experience in fast food or customer service preferred.
• Strong communication and problem-solving abilities.
• Ability to lead by example in a fast-paced environment.
• Dependability, professionalism, and integrity.

Responsibilities

• Lead and support crew members during assigned shifts.
• Set the example for excellent guest service and teamwork.
• Assist with opening and closing duties as assigned.
• Ensure food quality, speed of service, and cleanliness standards are met.
• Coach, train, and motivate team members on the floor.
• Help resolve guest concerns professionally and respectfully.
• Monitor food safety, sanitation, and cash-handling procedures.
• Communicate effectively with managers and team members.

Skills

Leadership

Customer service

Communication

Team mentoring

Problem solving

Job description

Jack in the Box is seeking a Team Leader in Los Angeles to actively lead the shift, support crew members, and deliver outstanding guest experiences. You will work closely with management to keep operations smooth while fostering a respectful, inclusive workplace.

This position is ideal for someone ready to mentor others, take the next step in leadership, and help create an environment where employees feel valued and guests feel welcomed.