Shift Lead - Front/Back of House, Fast-Paced Kitchen

Chick-fil-A; Leland (NC); Vor Ort; USD 38.000 - 52.000; Vollzeit

Zusammenfassung

Chick-fil-A in Leland, NC is seeking a Front or Back of House Shift Leader to supervise daily drive-thru, front counter or kitchen operations, ensuring food safety and quality. The role emphasizes leading by example, maintaining high standards, and supporting the team to deliver exceptional service.

You will oversee staffing, training, scheduling, and performance evaluations, while ensuring recipes and presentation standards are met and customer inquiries are resolved.

Qualifikationen

• Experience in a leadership role within a restaurant setting preferred.
• Strong knowledge of food management practices and safety regulations.
• Excellent team management skills with ability to motivate and train staff effectively.
• Familiarity with POS systems for efficient order processing.
• Hospitality or restaurant management experience is an asset.
• Ability to work in a fast-paced environment with attention to detail.
• Strong communication skills, verbal and written.

Aufgaben

• Oversee daily drive-thru, front counter or kitchen operations, ensuring adherence to food safety and sanitation standards.
• Assist in managing kitchen staff, including training, scheduling, and performance evaluations.
• Ensure all food is prepared according to recipes and presentation standards.
• Handle customer inquiries and resolve any issues that may arise during service.
• Maintain cleanliness and organization of the drive-thru or kitchen area, including equipment and storage.
• Monitor food costs and assist in budgeting for the kitchen department.

Jobbeschreibung

Chick-fil-A in Leland, NC is seeking a Front or Back of House Shift Leader to supervise daily drive-thru, front counter or kitchen operations, ensuring food safety and quality. The role emphasizes leading by example, maintaining high standards, and supporting the team to deliver exceptional service.

You will oversee staffing, training, scheduling, and performance evaluations, while ensuring recipes and presentation standards are met and customer inquiries are resolved.