FOH/BOH Shift Leader — Kitchen & Drive-Thru

Chick-fil-A; Leland (NC); Vor Ort; USD 36.000 - 48.000; Vollzeit

Zusammenfassung

Chick-fil-A is seeking a Front or Back of House Shift Leader to guide daily restaurant operations, ensuring high standards in food quality and safety while supporting a fast-paced service environment.

The role emphasizes team leadership, effective communication, and hands-on supervision across drive-thru, counter, and kitchen tasks, with a focus on delivering exceptional guest experiences.

Qualifikationen

• Experience in a leadership role in a restaurant.
• Knowledge of food safety regulations and kitchen operations.
• Ability to train, schedule, and evaluate staff performance.
• Experience with POS systems for order processing.
• Hospitality or restaurant management background is a plus.

Aufgaben

• Oversee drive-thru, front counter, or kitchen operations with focus on food safety.
• Help manage kitchen staff: training, scheduling, evaluations.
• Ensure food prepared per recipes and presentation standards.
• Handle customer inquiries and resolve service issues.
• Maintain cleanliness and organization of work areas and equipment.
• Monitor food costs and assist budgeting for the kitchen.

Kenntnisse

Leadership

Food safety

Training

Scheduling

Communication

POS systems

Restaurant management

Tools

POS systems

Jobbeschreibung

Chick-fil-A is seeking a Front or Back of House Shift Leader to guide daily restaurant operations, ensuring high standards in food quality and safety while supporting a fast-paced service environment.

The role emphasizes team leadership, effective communication, and hands-on supervision across drive-thru, counter, and kitchen tasks, with a focus on delivering exceptional guest experiences.