Kitchen Shift Leader: Fast-Paced Ops, Quality & Safety

Chick-fil-A; Deep River (NC); On-site; USD 20,664,000 - 26,174,000; Full time

Job summary

Chick-fil-A Back of House (BOH) Shift Leader plays a pivotal role in delivering an exceptional guest experience by maintaining food quality, safety, and efficient kitchen operations. This position drives daily outcomes through precise execution, proactive problem solving, and a commitment to Chick-fil-A’s standards.

You will lead, coach, and develop team members each shift, model Core 4 values, and ensure proper opening and closing procedures while fostering a positive, fast-paced environment

Qualifications

• Experience leading in a restaurant or fast-paced environment.
• Solid understanding of kitchen operations and food safety practices.
• Ability to motivate and guide a team with urgency and attention to detail.

Responsibilities

• Lead kitchen operations to ensure fast, accurate, and high-quality food.
• Uphold Chick-fil-A standards for food safety and cleanliness.
• Coach and develop team members each shift.
• Set clear expectations and provide real-time feedback.
• Oversee opening/closing procedures and shift execution.
• Model Chick-fil-A core values in daily leadership.

Skills

Leadership

Team Development

Food Safety

Operational Excellence

Job description

Chick-fil-A Back of House (BOH) Shift Leader plays a pivotal role in delivering an exceptional guest experience by maintaining food quality, safety, and efficient kitchen operations. This position drives daily outcomes through precise execution, proactive problem solving, and a commitment to Chick-fil-A’s standards.

You will lead, coach, and develop team members each shift, model Core 4 values, and ensure proper opening and closing procedures while fostering a positive, fast-paced environment