Front of House Team Leader — Lead Shifts & Develop Talent

Chick-fil-A

Florida

On-site

USD 17,000 - 22,000

Full time

14 days+

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Benefits offered by this job

A fun work environment where you can +

Flexible scheduling (and closed onSund

Learning first-hand from anExperienced

Intentional growth and development to

Scholarship opportunities

Competitive pay

Job summary

Chick-fil-A is seeking a Team Leader to support senior leadership in daily restaurant operations in a fast-paced, high-volume setting. This role emphasizes implementing our core values, serving guests with a servant’s heart, and coaching team members to uphold Operational Excellence and our Recipe for Service.

Responsibilities include leading shifts, training new hires, and maintaining a positive tone that motivates the team.

Qualifications

Smile
Create and Maintain Eye Contact
Speak Enthusiastically
Make Emotional Connections with Guests
Reliable transportation
Ability to work in a fast-paced environment
Strong people skills with a desire to serve Team Members
Strong commitment to superior customer service
Ability to manage Team Member behavioral and performance issues
Ability to work in a team environment with shared ownership and responsibility
Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.

Responsibilities

Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
Offer immediate and respectful response to Guest's needs
Assist in training of new hires, set the tone for a shift, and act as a role model for our team
Be a friendly, encouraging team player
Open and/or close, lead shifts, key holder
Count drawers and finalize day
Excellent communication skills, both written and spoken