Shift Lead: Fast-Paced Seafood Restaurant

Long John Silver's; Yukon (OK); On-site; USD 21,000 - 30,000; Full time

Job summary

Long John Silver's is seeking a motivated Shift Manager to lead our team and deliver outstanding guest experiences. You will oversee daily operations, motivate crew, manage schedules, and ensure top-tier food safety and cleanliness standards.

The role requires strong customer service, excellent communication, and the ability to thrive in a fast-paced, high-energy environment. Join us to help us maintain our tradition of excellent seafood and great guest experiences.

Qualifications

• Must be 18 years or older.
• High School Diploma or Equivalent.
• Minimum of 3 months' experience as a team member.
• Reliable transportation and ability to work rotating shifts.
• Completed Shift Manager Training.
• Take pride in all you do.
• Value customer service and positively impact guest experience.
• Thrive in a fast-paced environment.
• Maintain high standards of food quality and cleanliness.
• Bring upbeat energy and a positive attitude.
• Be timely and show urgency.
• Ability to read safety rules and training materials.
• Basic arithmetic for rate, ration, and percent.

Responsibilities

• Guarantees 100% satisfaction for every LJS guest.
• Resolves concerns promptly using BAM! to ensure guests leave happy.
• Inspires crew and management to exceed performance.
• Leads team in collecting and acting on VOC feedback.
• Maintains optimal staffing to meet guest service needs.
• Fosters teamwork, respect, and accountability among staff.
• Delivers positive engagement during guest interactions.
• Ensures proper storage, handling, and presentation of ingredients.

Skills

Leadership

Customer service

Team motivation

Communication

Time management

Education

High School Diploma or equivalent

Job description

Long John Silver's is seeking a motivated Shift Manager to lead our team and deliver outstanding guest experiences. You will oversee daily operations, motivate crew, manage schedules, and ensure top-tier food safety and cleanliness standards.

The role requires strong customer service, excellent communication, and the ability to thrive in a fast-paced, high-energy environment. Join us to help us maintain our tradition of excellent seafood and great guest experiences.