Shift Lead: Customer Experience & Retail Operations

Walgreens; Batavia (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Batavia, IL is seeking a team member to support store operations and customer service. You will open and close the store in the absence of management, perform required cash handling, and ensure the floor and stock room are ready for the business day.

You may open the back door for deliveries and support daily start-up tasks. You will engage customers, resolve issues, and deliver a distinctive customer experience while maintaining accurate records, inventory integrity, and pricing

Qualifications

• One year of retail experience preferred.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, including systems start-ups and cash handling.
• Complete product returns, refunds, and cash drops; handle register accuracy and price verifications.
• Engage customers to deliver a distinctive customer experience.
• Assist with inventory, displays, and basic bookkeeping tasks.
• Assist with vendor deliveries and store maintenance as needed.

Skills

Customer service

Cash handling

Retail operations

Tools

POS system

Job description

Walgreens in Batavia, IL is seeking a team member to support store operations and customer service. You will open and close the store in the absence of management, perform required cash handling, and ensure the floor and stock room are ready for the business day.

You may open the back door for deliveries and support daily start-up tasks. You will engage customers, resolve issues, and deliver a distinctive customer experience while maintaining accurate records, inventory integrity, and pricing