Shift Lead: Customer Experience & Store Operations

Walgreens; Elmwood Park (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a store team member in Elmwood Park, IL to open/close the store in management's absence, handle cash, assist with vendor deliveries, and uphold a top-tier customer experience. The role includes cash handling, price changes, and inventory oversight in a busy retail setting.

Ideal candidates have 1 year of leadership or key holder experience, English fluency, and are eligible for PTCB certification or pharmacy licensure.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• We will consider employment of qualified applicants with arrest and conviction records.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.
• Prefer knowledge of store inventory control.

Responsibilities

• Opens and closes the store in the absence of management, handling cash and start-ups.
• Completes returns, refunds, cash drops, and provides change at registers.
• Models and delivers a distinctive customer experience.
• Hold store keys to open/close without management as necessary.
• Assist with vendor deliveries and backroom operations.
• Maintain accurate store inventory and pricing compliance.

Skills

Leadership experience

English fluency

Education

PTCB certification or pharmacy license

Job description

Walgreens is seeking a store team member in Elmwood Park, IL to open/close the store in management's absence, handle cash, assist with vendor deliveries, and uphold a top-tier customer experience. The role includes cash handling, price changes, and inventory oversight in a busy retail setting.

Ideal candidates have 1 year of leadership or key holder experience, English fluency, and are eligible for PTCB certification or pharmacy licensure.