Shift Lead: Elevate Customer Experience & Store Ops

Walgreens; Oak Brook (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Oak Brook, IL seeks a Store Key Holder to open and close the store when management is absent, manage required cash handling, and ensure the floor and stockroom are ready for business. You will also handle returns, refunds, and cash drops with accuracy while delivering a friendly, distinctive customer experience.

You will support operations with vendor deliveries, pricing updates, inventory accuracy, and cashier duties, while upholding policies and providing proactive service to

Qualifications

• 1 year of supervisory or key holder experience.
• Fluent in reading, writing, and speaking English.
• Willingness to work flexible shifts, including evenings and weekends.

Responsibilities

• Open and close the store when management is unavailable.
• Handle cash, refunds, returns, and cash drops accurately.

Skills

Leadership experience

Customer service

Cash handling

English fluency

Communication

Tools

Cash register system

Job description

Walgreens in Oak Brook, IL seeks a Store Key Holder to open and close the store when management is absent, manage required cash handling, and ensure the floor and stockroom are ready for business. You will also handle returns, refunds, and cash drops with accuracy while delivering a friendly, distinctive customer experience.

You will support operations with vendor deliveries, pricing updates, inventory accuracy, and cashier duties, while upholding policies and providing proactive service to