Shift Lead: Elevate Customer Experience & Store Ops

Walgreens; Village of Cross Plains (WI); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Wisconsin is seeking a Store Key Holder to help run the store when management is not present. You will open and close, complete required systems start-ups, handle cash, and ensure the floor and stock room are ready for the business day.

You will greet customers, resolve issues, coordinate shelf resets, and support inventory, pricing, and backroom processes. This role requires reliability and strong communication.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent reading, writing and speaking English.

Responsibilities

• Open and close the store in the absence of management; handle cash and back door deliveries.
• Process product returns, refunds, cash drops, and provide change at registers.
• Ensure a distinctive and delightful customer experience for shoppers.
• Assist with pricing, signage, and basic department updates to reflect promotions.
• Maintain accurate inventory counts and support displays and backroom organization.

Skills

Leadership experience

English proficiency

Job description

Walgreens in Wisconsin is seeking a Store Key Holder to help run the store when management is not present. You will open and close, complete required systems start-ups, handle cash, and ensure the floor and stock room are ready for the business day.

You will greet customers, resolve issues, coordinate shelf resets, and support inventory, pricing, and backroom processes. This role requires reliability and strong communication.