Shift Lead - Retail Ops & Customer Experience

Walgreens; Newton (LA); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a Store Key Holder to ensure daily operations in the absence of management, including opening the back door for deliveries, starting required systems, and handling cash processes. The role involves maintaining store security and accuracy in registers while supporting inventory and pricing tasks.

The position emphasizes delivering an exceptional customer experience, assisting customers, and modeling service best practices for the team. English fluency is required.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of store management, including systems start-ups and cash handling.
• Assist with and coach team members on vendor ordering, pricing, and stock optimization.
• Deliver a distinctive customer experience and resolve customer issues to ensure satisfaction.

Skills

Customer service

Leadership

English proficiency

Job description

Walgreens is seeking a Store Key Holder to ensure daily operations in the absence of management, including opening the back door for deliveries, starting required systems, and handling cash processes. The role involves maintaining store security and accuracy in registers while supporting inventory and pricing tasks.

The position emphasizes delivering an exceptional customer experience, assisting customers, and modeling service best practices for the team. English fluency is required.