Shift Lead: Elevate Customer Experience & Store Ops

Walgreens; Mount Airy (MD); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Employee benefits

Job summary

Walgreens is seeking a reliable team member to serve as a key holder, opening and closing the store when management is unavailable, handling cash, and ensuring readiness for business.

You will greet customers, assist with product questions, and support store operations, including inventory, pricing, backroom tasks, and vendor deliveries as needed. Strong English and prior retail leadership are preferred.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent reading/writing/speaking English.
• Knowledge of store inventory control (preferred).

Responsibilities

• Open and close the store when management is not present.
• Handle cash, returns, refunds, and cash drops accurately.
• Deliver a distinctive and delightful customer experience.
• Assist with vendor deliveries and backroom processes.
• Maintain pricing, signage, and basic store cleanliness and displays.
• Support basic bookkeeping and daily store operations.

Skills

Leadership experience

Cash handling

Customer service

English fluency

Tools

POS system

Job description

Walgreens is seeking a reliable team member to serve as a key holder, opening and closing the store when management is unavailable, handling cash, and ensuring readiness for business.

You will greet customers, assist with product questions, and support store operations, including inventory, pricing, backroom tasks, and vendor deliveries as needed. Strong English and prior retail leadership are preferred.