Shift Lead - Elevate Customer Experience & Store Ops

Walgreens; Palm Bay (FL); On-site; USD 25,000 - 30,000; Part time

Job summary

Walgreens is seeking a Part-Time Retail Key Holder to help open and close the store in the absence of management, handle cash procedures, and ensure the floor and stock room are ready for business. You will engage customers proactively, support pricing, displays, and inventory, and assist the pharmacy window as needed.

The role emphasizes delivering a friendly, efficient customer experience while adhering to company policies and regulatory requirements.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, including cash handling and readiness for business day.
• Process product returns, order voids, customer refunds, cash drops to the safe, and provide change as requested to registers.
• Models and delivers a distinctive and delightful customer experience.
• Assist with inventory, pricing, displays, and backroom duties as needed.
• Support pharmacy window and ensure compliance with policies and local regulations.

Education

PTCB certification or pharmacy license

Job description

Walgreens is seeking a Part-Time Retail Key Holder to help open and close the store in the absence of management, handle cash procedures, and ensure the floor and stock room are ready for business. You will engage customers proactively, support pricing, displays, and inventory, and assist the pharmacy window as needed.

The role emphasizes delivering a friendly, efficient customer experience while adhering to company policies and regulatory requirements.