Shift Lead: Customer Experience & Store Ops

Walgreens; Potomac (MD); On-site; USD 29,000 - 33,000; Full time

Job summary

Walgreens is seeking a dedicated team member to open and close the store when management is not present, handling cash, opening the back door for deliveries, and ensuring the floor and stock room are ready for the business day.

You will engage customers, resolve issues, and model Walgreens’ service standards to deliver a delightful shopping experience while supporting store operations and inventory integrity.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Maintains accuracy of sales records, handles cash drops and daily reconciliations.
• Delivers a distinctive and delightful customer experience with proactive service.

Skills

Leadership

English Fluency

Retail Operations

Tools

POS system

Store systems

Job description

Walgreens is seeking a dedicated team member to open and close the store when management is not present, handling cash, opening the back door for deliveries, and ensuring the floor and stock room are ready for the business day.

You will engage customers, resolve issues, and model Walgreens’ service standards to deliver a delightful shopping experience while supporting store operations and inventory integrity.