Shift Lead - Customer Experience & Store Operations

Walgreens; University Place (WA); On-site; USD 26,000 - 30,000; Full time

Job summary

Walgreens is seeking a team member to support store operations and customer service in a busy retail setting. You will help open and close the store in the absence of management, assist with cash handling, and ensure the floor and stock room are ready for business each day.

You will also engage customers, resolve questions, and uphold Walgreens service standards to deliver a positive shopping experience. The role emphasizes teamwork, accuracy, and proactive customer support.

Qualifications

• 1 year of leadership, supervisory, or retail key holder experience.
• Fluent reading, writing and speaking English.

Responsibilities

• Open/close the store when management is absent, handle cash and ensure floor and stock room are ready for business.
• Process product returns, refunds, cash drops, and provide change at registers.
• Deliver a distinctive and delightful customer experience to shoppers.

Skills

Leadership

English proficiency

Job description

Walgreens is seeking a team member to support store operations and customer service in a busy retail setting. You will help open and close the store in the absence of management, assist with cash handling, and ensure the floor and stock room are ready for business each day.

You will also engage customers, resolve questions, and uphold Walgreens service standards to deliver a positive shopping experience. The role emphasizes teamwork, accuracy, and proactive customer support.