Shift Lead: Elevate Customer Experience & Store Operations

Walgreens; Camden (DE); On-site; USD 25,000 - 30,000; Full time

Job summary

Walgreens is seeking a customer-focused team member to help open/close the store when management is unavailable, handle cash and transactions, and ensure the floor and stock room are ready for business. You will greet customers, answer questions, and assist with product recommendations to create a positive shopping experience.

The role emphasizes inventory accuracy, pricing accuracy, and collaboration with teammates to maintain store standards and compliance.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent reading, writing, and speaking English.
• Valid PTCB certification or state pharmacy license as required.

Responsibilities

• Open and close the store in the absence of management, including cash handling and system start-ups.
• Process returns, voids, refunds, cash drops, and provide change to registers.
• Deliver a distinctive and delightful customer experience to shoppers.
• Assist with vendor deliveries, backdoor access, and order coordination.
• Maintain accurate inventory, pricing signage, and basic department displays.
• Support bookkeeping tasks, cash reports, and store operations as needed.

Skills

Leadership

English proficiency

Education

PTCB/Pharmacy license

Tools

Store systems

Job description

Walgreens is seeking a customer-focused team member to help open/close the store when management is unavailable, handle cash and transactions, and ensure the floor and stock room are ready for business. You will greet customers, answer questions, and assist with product recommendations to create a positive shopping experience.

The role emphasizes inventory accuracy, pricing accuracy, and collaboration with teammates to maintain store standards and compliance.