Shift Lead - Elevate Customer Service & Store Operations

Walgreens; Meridian (ID); On-site; USD 23,000 - 30,000; Full time

Job summary

Walgreens is seeking a proactive team member to open and close the store in the absence of management, handle cash and day-to-day cash register tasks, and ensure floor and stock room readiness for the business day. You will interact with customers and support store operations to maintain high service standards.

The role emphasizes delivering a distinctive customer experience, supporting inventory accuracy, pricing accuracy, and compliant operations across departments.

Qualifications

• Minimum one year of leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.
• Obtains and maintains PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close the store in the absence of store management and manage required systems start-ups.
• Handle cash, process returns, refunds, cash drops, and provide change as needed.
• Deliver a distinctive and delightful customer experience to every guest.
• Engage customers and patients, resolve issues, and support service excellence.
• Assist with store operations including inventory, pricing, and backroom organization.

Skills

Leadership experience

Retail key holder experience

English fluency

Education

PTCB certification or pharmacy license

Job description

Walgreens is seeking a proactive team member to open and close the store in the absence of management, handle cash and day-to-day cash register tasks, and ensure floor and stock room readiness for the business day. You will interact with customers and support store operations to maintain high service standards.

The role emphasizes delivering a distinctive customer experience, supporting inventory accuracy, pricing accuracy, and compliant operations across departments.