Shift Lead: Customer Experience & Store Operations

Walgreens; Merrimack (NH); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a dedicated team member to open and close the store when management is not available, ensuring all systems are started, cash handling is accurate, and the floor and stock room are prepared for the day. You will greet customers, assist with products, and uphold Walgreens service standards to deliver a positive experience.

In this role you will collaborate with the team to manage inventory, pricing, displays, and basic storefront maintenance while maintaining compliance with

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including system start-ups, cash handling, and preparing floor and stock room for business.
• Completes product returns, refunds, cash drops to the safe, and provides change to registers.
• Delivers a distinctive and delightful customer experience.
• Engages customers, assists with products and services, and resolves issues to ensure a positive experience.
• Models customer service best practices and supports pricing, displays, and inventory in the store.

Skills

Leadership experience

English fluency

Job description

Walgreens is seeking a dedicated team member to open and close the store when management is not available, ensuring all systems are started, cash handling is accurate, and the floor and stock room are prepared for the day. You will greet customers, assist with products, and uphold Walgreens service standards to deliver a positive experience.

In this role you will collaborate with the team to manage inventory, pricing, displays, and basic storefront maintenance while maintaining compliance with